Introduction:
These Terms & Conditions govern your use of Sundar Homes Service and Trading’s website, services, and e-commerce platform. By accessing or using our services, you agree to comply with these Terms & Conditions.
Services Offered:
Sundar Homes Service and Trading offers the following services:
- Painting Services: Our professional painting services include interior and exterior painting for residential and commercial properties.
- Modular Kitchen Services: We provide custom-designed modular kitchen solutions tailored to meet your specific requirements and preferences.
- Wallpaper Sales: Our e-commerce platform offers a wide range of wallpapers to decorate your walls, enhancing the aesthetic appeal of your space.
- Digital Lock Sales: We also offer digital locks for home security, providing convenience and peace of mind to our customers.
Orders and Payments:
- Placing Orders: By placing an order through our website or directly with our representatives, you agree to provide accurate and complete information about yourself and your purchase.
- Payment: Payment for services or products must be made in full at the time of ordering, unless otherwise agreed upon. We accept various payment methods, including credit/debit cards, online transfers, and cash on delivery (where applicable).
Delivery and Installation:
- Delivery: For products purchased through our e-commerce platform, we will arrange for delivery to the specified address within the agreed timeframe.
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Delivery Timeline:
For products purchased through our e-commerce platform, we aim to provide timely delivery as follows:
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Order Confirmation – Within 1-2 business days of purchase, we will confirm the order and provide an estimated delivery date.
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Preparation for Dispatch – For items in stock, preparation and dispatch will take 2-3 business days. For custom or made-to-order items like modular kitchens or digital locks, preparation may take 7-14 business days.
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Shipping & Tracking – Once dispatched, you will receive tracking details, allowing you to monitor the delivery status in real-time.
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Delivery to Address – Our delivery team will bring the product(s) to the specified address within the timeframe agreed upon at purchase. Standard deliveries typically arrive within 3-5 business days after dispatch. For custom items, delivery times may vary and will be communicated to you.
If any delays occur, we will proactively update you with the new estimated delivery date.
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- Installation: For services such as painting and modular kitchen installation, we will schedule appointments for installation at mutually convenient times. Our team will carry out the installation with professionalism and care.
Warranty and Returns:
- Warranty: Products sold by Sundar Homes Service and Trading may come with warranties provided by the manufacturer. Any warranty details will be specified at the time of purchase.
- Returns: We accept returns of unused and undamaged products within a specified period, subject to our Returns Policy. Refunds or exchanges will be processed in accordance with our policy.
Intellectual Property:
- All content, including but not limited to logos, images, text, and designs, on the Sundar Homes Service and Trading website and e-commerce platform are the property of Sundar Homes Service and Trading and are protected by copyright and other intellectual property laws.
Limitation of Liability:
- Sundar Homes Service and Trading shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or products, including but not limited to loss of profits, loss of data, or loss of business opportunities.
Governing Law and Dispute Resolution:
- These Terms & Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising out of or relating to these Terms & Conditions shall be resolved through arbitration in accordance with the rules of [insert arbitration institution].
Amendments:
- Sundar Homes Service and Trading reserves the right to amend or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Information:
If you have any questions, concerns, or feedback about these Terms & Conditions or our services, please contact us at [insert contact information].
By using Sundar Homes Service and Trading’s website, services, or e-commerce platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.